1.0
Details
Billing Practices
Cleanliness
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Facilities and Services
Location
Price Affordability
Quality of Accommodation
Quality of Food
Staff
Value for money
Website
0 comments

The cabin was not fully cleaned, hot tub was dirty upon arrival, linen and sheets were dirty and smell old and used. Nothing smelled fresh not even the cabin itself.

I should have listen and took heed to the google reviews prior to booking with this company. The washer and dryer wasn't in its best condition it literally took a day for clothes to dry. There was a problem with one of the bath tubs not draining properly. We did call for maintenance (awesome guy) he fixed most of the issues and showed up promptly.

I was very upset that we were charged and the guest before us a hot tub cleaning fee and a unit cleaning fee when the place wasn't even clean upon arrival. I'm disgusted. I would never visit this place again.

What a way to ruin my birthday trip. Thanks Stay: Jan 2018

Review about: Cabins Of The Smoky Mountains Cabin Rental.

Reason of review: Bad quality.

Monetary Loss: $850.

Preferred solution: Full refund.

Do You Have Something To Say ?

Write a review

Comments

Terms of Service
Post Comment
Cancel

You May Also Like