The cabin was not fully cleaned, hot tub was dirty upon arrival, linen and sheets were dirty and smell old and used. Nothing smelled fresh not even the cabin itself.
I should have listen and took heed to the google reviews prior to booking with this company. The washer and dryer wasn't in its best condition it literally took a day for clothes to dry. There was a problem with one of the bath tubs not draining properly. We did call for maintenance (awesome guy) he fixed most of the issues and showed up promptly.
I was very upset that we were charged and the guest before us a hot tub cleaning fee and a unit cleaning fee when the place wasn't even clean upon arrival. I'm disgusted. I would never visit this place again.
What a way to ruin my birthday trip. Thanks Stay: Jan 2018
Product or Service Mentioned: Cabins Of The Smoky Mountains Cabin Rental.
Reason of review: Bad quality.
Monetary Loss: $850.
Preferred solution: Full refund.